If you haven’t yet experienced the joy of ordering your groceries from the comfort of your home, having someone load them in your car and crossing grocery shopping off your to-do list, please do so ASAP! Seriously. Especially if you have kids, but even if you don’t. 🙂
I first stumbled upon Kroger Clicklist when it launched in our area and saw that the service fee for the first three orders was waived, so I decided to give it a shot. Since we frequent Kroger, I was thinking it would be a nice way to save time on the weekends rather than spending half of a Saturday grocery shopping. As it turned out, the Kroger near our house seemed to be out of stock of many of the things we ordered each time we used the service, so we ended up having to make another stop anyways. In the end, it didn’t save us much time at all. And on two out of three occasions, I had to contact customer service for receiving the wrong or outdated(!) products.
After trying Clicklist three times (with the waived service fee), I was ready to throw in the towel and didn’t feel the service was worth paying a $4.95 fee. That’s when Walmart Online Grocery came into my life – and I’ve never looked back! This is coming from the girl who HATES Walmart with a passion and won’t step foot in a Walmart store. True story. 🙂
Since I haven’t been in a Walmart in ages, I didn’t realize that they have really stepped up their game with their organic selection. I was super pleased to find almost everything we buy on a weekly basis available for grocery pick-up. The best thing about Walmart’s grocery service is you can see what’s out of stock online and you can’t add it to your cart, so you know going into it what you need to buy elsewhere. Planning is my love language, so I am all about this! Kroger’s pick-up service didn’t have that ability, so you would add everything you wanted to your cart and then find out when you arrived that they didn’t have it. Bummer.
Another perk of using Walmart’s grocery pickup is the fact that I feel like we save money on groceries. I’m usually the girl who would pay a little more and go to Target rather than step foot in Walmart. And that hasn’t changed – but luckily, I can have the best of both worlds – saving money without having to go in Walmart…and in turn having extra spending money for Target. 🙂
I would be remiss not to mention that we’ve had several issues with Walmart’s grocery pick-up also – but they are handled very superiorly compared to Kroger:
- You can quickly chat, email or call the grocery pick-up customer service team and they respond in less than 24 hours.
- They refund you instantly if you were overcharged or missing items, no questions asked.
- The store team seems to receive the feedback from corporate right away, and doesn’t make that mistake again. They are very on top of their game and seem to really care about making situations right.
I also failed to mention one BIG thing about Walmart’s grocery pick-up that I love: there’s no service fee! They also have a mobile app that allows you to add items to your order as you remember them, place the order and it even has a check-in feature you can use to let them know when you’ll arrive and they will be waiting to load your groceries in the car. And in case you wondered, this post is in no way sponsored by Walmart – they don’t even know who I am 🙂
If you haven’t yet tried Walmart Grocery Pick-Up, you can use this code to shop and get $10 off your first order.
Do you use grocery pick-up? Have you tried delivery services too (like Shipt)?!